Privacy Policy
Last Updated: June 2025
At Serene Homes LLC, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you submit an inquiry through our contact form, we collect the following personal information: • Full name • Phone number • Email address • The message or inquiry you provide We do not collect sensitive health information, financial data, or payment information through this website.
How We Use Your Information
The information you provide is used solely to: • Respond to your inquiry about home care services • Contact you to schedule a consultation or provide requested information • Communicate with you about care plans and services relevant to your needs We do not use your information for marketing purposes without your explicit consent, and we do not sell, rent, or trade your personal information to any third parties.
How We Protect Your Information
Serene Homes LLC is committed to protecting the privacy and security of your personal information. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. Access to your personal information is limited to authorized staff members who require it to respond to your inquiry and deliver care services.
Information Sharing & Disclosure
We will not share your personal information with third parties except in the following limited circumstances: • With your explicit consent • As required by applicable law, regulation, or legal process • To protect the rights, safety, or property of Serene Homes LLC, our clients, or the public We do not sell personal information. We do not share your information with advertisers or marketing companies.
Retention of Information
We retain personal information submitted through our contact forms only as long as necessary to respond to your inquiry and fulfill any resulting service relationship. If no service relationship is established, inquiry data is retained for a reasonable period and then securely deleted or anonymized.
Your Rights
You have the right to: • Request access to the personal information we hold about you • Request correction of inaccurate information • Request deletion of your information, subject to any legal obligations we may have to retain it • Withdraw consent to our use of your information at any time To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: Serene Homes LLC 130 Quimby Rd, West Grove, PA 19390 Phone: (484) 750-1506 Email: serenehomesllc@gmail.com We are committed to resolving any privacy concerns promptly and transparently.
Your trust means everything to us. If you have any questions about this policy, please don't hesitate to reach out.
Serene Homes LLC · 130 Quimby Rd, West Grove, PA 19390 · (484) 750-1506